Returns & Exchanges

At Embryolisse USA, we want you to be completely satisfied with your skincare purchase, which is why we offer a 30-day return policy for items purchased directly from our website. Please ensure all returned products are in their original packaging and meet our quality standards for processing.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original boxes to prevent damage during transit, ensuring the Return Authorization number is clearly marked on the outside.

• 3.
  Ship the Package

  Send your return using a trackable shipping method to our distribution center; please note that customers are responsible for return shipping costs unless the item arrived damaged.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.